Services & Tools

Customs IT consultancy

The digitalisation of customs processes offers opportunities to develop efficient and sustainable solutions and achieve strategic goals. In this respect, it is important to involve all the relevant departments in the company: after all, communication is the key to success – especially in customs IT projects. The needs and perspectives of IT and specialist departments are often very different. As such, it is necessary to reconcile the more technical focus of the IT department and specialist focus of the customs / export or logistics department. This requires an experienced, specialised project management that cannot always be accommodated internally.

Our services:

  • Providing neutral advice on the selection of customs software
  • Compiling IT-concepts for customs or supporting the customs department
  • Identifying the potential for automation and digitalisation and supporting implementation
  • Identifying specification sheets, user stories, functional requirements and reviewing technical specifications
  • Test management (i.e. the creation of test cases, implementation, documentation up to the final acceptance of the system)
  • Compiling manuals and training materials, training end-users and key-users
  • Expanding and advancing existing applications
  • Creating integrated process documentation (e.g. on customs processes, IT processes, interface descriptions)
  • Managing customs IT-implementation projects (managing and steering)
  • Managing customs IT transformation projects (e.g. SAP S/4HANA) (managing and steering)

Any questions?

We are happy to hear from you.